Hybrid Retirement Plan: Helping You Plan for Tomorrow, Today

    • Print this page

    Contact Us

    Account Access

    myVRS Access

    Defined Benefit Log-in:

    VRS Defined Benefit Plans Support

    Contact VRS about pension benefits and related benefits such as group life insurance and death-in-service.

    Email: Member Inquiries | Retiree Inquiries

    Please have your identification information ready.

    • Hybrid Retirement Plan Support Team: 1-855-291-2285
    • International Dialing: 011 1 804-649-8059
    • TDD: 1-804-289-5919
    • Hours: Monday-Friday, 8:30 a.m.-5:00 p.m. | Map & Directions
      Note: Best times to call are Wednesday, Thursday and Friday afternoons.

    ICMA-RC Defined Contribution Plans Support

    Contact Investor Services for administrative information such as deferral elections, investment elections, updating beneficiaries and requesting rollovers or distributions.

    Email: Investor Services

    • Investor Services: 1-VRS-DC-PLAN1 (1-877-327-5261), select option 1
    • TDD: 1-800-669-7471
    • Hours: Monday-Friday, 8:30 a.m.-9:00 p.m.

      777 N. Capitol Street NE, Suite 600
      Washington, DC 20002

    ICMA-RC Local Office in Richmond:

    • Hours: Monday - Friday | 8:30 a.m. - 5:00 p.m. ET
      Walk-ins and scheduled appointments are available between 8:30 a.m. and 5:00 p.m. (To meet with a representative during the 12:00 p.m. to 1:00 p.m. lunch hour, please schedule an appointment.)

      919 East Main Street, 16th Floor
      Richmond, VA 23219

    Find a local Defined Contribution Plans Retirement Specialist.