Hybrid Retirement Plan: Helping You Plan for Tomorrow, Today

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Contact Us

Account Access


myVRS Access

Defined Benefit Log-in:

VRS Defined Benefit Plans Support

Contact VRS about pension benefits and related benefits such as group life insurance and death-in-service.

Email: Member Inquiries | Retiree Inquiries

Please have your identification information ready.

  • Hybrid Retirement Plan Support Team: 1-855-291-2285
  • International Dialing: 011 1 804-649-8059
  • TDD: 1-804-289-5919
  • Hours: Monday-Friday, 8:30 a.m.-5:00 p.m. | Map & Directions
    Note: Best times to call are Wednesday, Thursday and Friday afternoons.
 

ICMA-RC Defined Contribution Plans Support

Contact Investor Services for administrative information such as deferral elections, investment elections, updating beneficiaries and requesting rollovers or distributions.

Email: Investor Services

  • Investor Services: 1-VRS-DC-PLAN1 (1-877-327-5261), select option 1
  • TDD: 1-800-669-7471
  • Hours: Monday-Friday, 8:30 a.m.-9:00 p.m.

    777 N. Capitol Street NE, Suite 600
    Washington, DC 20002

ICMA-RC Local Office in Richmond:

  • Hours: Monday - Friday | 8:30 a.m. - 5:00 p.m. ET
    Walk-ins and scheduled appointments are available between 8:30 a.m. and 5:00 p.m. (To meet with a representative during the 12:00 p.m. to 1:00 p.m. lunch hour, please schedule an appointment.)

    Riverfront Plaza
    951 E. Byrd Street, Suite 530
    Richmond, VA 23219

Find a local Defined Contribution Plans Retirement Specialist.

    ICMA-RC Local Office in Richmond:

    • Hours: Monday - Friday | 8:30 a.m. - 5:00 p.m. ET
      Walk-ins and scheduled appointments are available between 8:30 a.m. and 5:00 p.m. (To meet with a representative during the 12:00 p.m. to 1:00 p.m. lunch hour, please schedule an appointment.)

      Riverfront Plaza
      951 E. Byrd Street, Suite 530
      Richmond, VA 23219