VRS Defined Benefit Plans Support
Contact VRS about pension benefits and related benefits such as group life insurance and death-in-service.
Email for VRS Defined Benefit Plans Support
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- Hybrid Retirement Plan Support Team: 855-291-2285
- International Dialing: 011 1 804-649-8059 | TDD: 804-289-5919
- Phone hours: Monday-Friday, 8:30 a.m.-5:00 p.m.; Counseling hours: 8:30 a.m. to 4:00 p.m. | Map & Directions
- Note: Best times to call are Wednesday, Thursday and Friday afternoons.
MissionSquare Retirement Defined Contribution Plans Support
Contact MissionSquare Retirement Defined Contribution Plans Support for administrative information such as deferral elections, investment elections, updating beneficiaries and requesting rollovers or distributions.
Email for MissionSquare Retirement Defined Contribution Plans Support
- Employer Support: 1-VRS-DC-PLAN1 (877-327-5261), select option 3
- Hours: Monday-Friday, 8:30 a.m. - 5:00 p.m.
- For the deaf and hard of hearing: Contact us by dialing 711 for the Telecommunications Relay Service (TRS), which permits persons who are deaf or hard of hearing to communicate via a text telephone or other device. When dialing 711, you’ll automatically be connected to a TRS operator.
- By dialing 711, both voice and TRS users can initiate a call from any telephone, anywhere in the United States.
777 N. Capitol Street NE, Suite 600
Washington, DC 20002
MissionSquare Retirement Local Office in Richmond:
- Hours: Monday - Friday | 8:30 a.m. - 5:00 p.m. ET
Walk-ins and scheduled appointments are available between 8:30 a.m. and 5:00 p.m. (To meet with a representative during the 12:00 p.m. to 1:00 p.m. lunch hour, please schedule an appointment.)
Virginia Service Center
951 E. Byrd Street, Suite 530
Richmond, VA 23219
Find a local Defined Contribution Plans Retirement Specialist.