Hybrid Retirement Plan: Helping You Plan for Tomorrow, Today

MissionSquare Retirement Local Office in Richmond:

  • Hours: Monday - Friday | 8:30 a.m. - 5:00 p.m. ET
    Walk-ins and scheduled appointments are available between 8:30 a.m. and 5:00 p.m. (To meet with a representative during the 12:00 p.m. to 1:00 p.m. lunch hour, please schedule an appointment.)

    Virginia Service Center
    Riverfront Plaza
    951 E. Byrd Street, Suite 530
    Richmond, VA 23219
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Contact Us

VRS Defined Benefit Plans Support

Contact VRS about pension benefits and related benefits such as group life insurance and death-in-service.

Email: Member Inquiries | Retiree Inquiries

Please have your identification information ready.

  • Hybrid Retirement Plan Support Team: 855-291-2285
  • International Dialing: 011 1 804-649-8059
  • TDD: 804-289-5919
  • Phone hours: Monday-Friday, 8:30 a.m.-5:00 p.m.; Counseling hours: 8:30 a.m. to 4:00 p.m. | Map & Directions
    Note: Best times to call are Wednesday, Thursday and Friday afternoons.
 

MissionSquare Retirement Defined Contribution Plans Support

Contact Participant Services for administrative information such as deferral elections, investment elections, updating beneficiaries and requesting rollovers or distributions.

Email: Log in to Account Access to send a secure message.

  • Participant Services: VRS-DC-PLAN1 (877-327-5261), select option 1
  • Hours: Monday-Friday, 8:30 a.m. - 9:00 p.m.
  • For the deaf and hard of hearing: Contact us by dialing 711 for the Telecommunications Relay Service (TRS), which permits persons who are deaf or hard of hearing to communicate via a text telephone or other device. When dialing 711, you’ll automatically be connected to a TRS operator.
    • By dialing 711, both voice and TRS users can initiate a call from any telephone, anywhere in the United States.

777 N. Capitol Street NE, Suite 600
Washington, DC 20002

MissionSquare Retirement Local Office in Richmond:

  • Hours: Monday - Friday | 8:30 a.m. - 5:00 p.m. ET
    Walk-ins and scheduled appointments are available between 8:30 a.m. and 5:00 p.m. (To meet with a representative during the 12:00 p.m. to 1:00 p.m. lunch hour, please schedule an appointment.)

    Virginia Service Center
    Riverfront Plaza
    951 E. Byrd Street, Suite 530
    Richmond, VA 23219

Find a local Defined Contribution Plans Retirement Specialist.

Account Log-in

 

Defined Benefit Log-in: