Resource Center for VRS Employers: Hybrid Retirement Plan: Defined Contribution Component

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Contact Us

VRS Defined Benefit Plans Support

Contact VRS about pension benefits and related benefits such as group life insurance and death-in-service.

Email for VRS Defined Benefit Plans Support 

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  • Hybrid Retirement Plan Support Team: 855-291-2285
  • International Dialing: 011 1 804-649-8059 | TDD: 804-289-5919
  • Phone hours: Monday-Friday, 8:30 a.m.-5:00 p.m.; Counseling hours: 8:30 a.m. to 4:00 p.m. | Map & Directions
  • Note: Best times to call are Wednesday, Thursday and Friday afternoons.

ICMA-RC Defined Contribution Plans Support

Contact ICMA-RC  Defined Contribution Plans Support for administrative information such as deferral elections, investment elections, updating beneficiaries and requesting rollovers or distributions.

Email for ICMA-RC Defined Contribution Plans Support

  • Employer Support: 1-VRS-DC-PLAN1 (877-327-5261), select option 3
  • TDD: 800-669-7471
  • Hours: Monday-Friday, 8:30 a.m.-5:00 p.m.

    777 N. Capitol Street NE, Suite 600
    Washington, DC 20002

ICMA-RC Local Office in Richmond:

  • Hours: Monday - Friday | 8:30 a.m. - 5:00 p.m. ET
    Walk-ins and scheduled appointments are available between 8:30 a.m. and 5:00 p.m. (To meet with a representative during the 12:00 p.m. to 1:00 p.m. lunch hour, please schedule an appointment.)

    Riverfront Plaza
    951 E. Byrd Street, Suite 530
    Richmond, VA 23219

Find a local Defined Contribution Plans Retirement Specialist.

Coronavirus (COVID-19) Update

Out of an abundance of caution, the VRS Service Center will be temporarily closed to in-person and walk-in appointments until further notice. VRS Defined Contribution Retirement Specialists will meet with participants via phone, email and virtual meeting capabilities.

 

In addition, mailed quarterly participant statements may be delayed. To access your statement sooner, log in to Account Access, select Statements & Confirms, then your quarterly statement.

ICMA-RC Local Office in Richmond:

  • Hours: Monday - Friday | 8:30 a.m. - 5:00 p.m. ET
    Walk-ins and scheduled appointments are available between 8:30 a.m. and 5:00 p.m. (To meet with a representative during the 12:00 p.m. to 1:00 p.m. lunch hour, please schedule an appointment.)

    Riverfront Plaza
    951 E. Byrd Street, Suite 530
    Richmond, VA 23219