Contact Us
VRS Defined Benefit Plans Support
Contact VRS about pension benefits and related benefits such as group life insurance and death-in-service.
Email for VRS Defined Benefit Plans Support
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- Hybrid Retirement Plan Support Team: 855-291-2285
- International Dialing: 011 1 804-649-8059 | TDD: 804-289-5919
- Phone hours: Monday-Friday, 8:30 a.m.-5:00 p.m.; Counseling hours: 8:30 a.m. to 4:00 p.m. | Map & Directions
- Note: Best times to call are Wednesday, Thursday and Friday afternoons.
ICMA-RC Defined Contribution Plans Support
Contact ICMA-RC Defined Contribution Plans Support for administrative information such as deferral elections, investment elections, updating beneficiaries and requesting rollovers or distributions.
Email for ICMA-RC Defined Contribution Plans Support
- Employer Support: 1-VRS-DC-PLAN1 (877-327-5261), select option 3
- TDD: 800-669-7471
- Hours: Monday-Friday, 8:30 a.m.-5:00 p.m.
777 N. Capitol Street NE, Suite 600
Washington, DC 20002
ICMA-RC Local Office in Richmond:
- Hours: Monday - Friday | 8:30 a.m. - 5:00 p.m. ET
Walk-ins and scheduled appointments are available between 8:30 a.m. and 5:00 p.m. (To meet with a representative during the 12:00 p.m. to 1:00 p.m. lunch hour, please schedule an appointment.)
Virginia Service Center
Riverfront Plaza
951 E. Byrd Street, Suite 530
Richmond, VA 23219
Find a local Defined Contribution Plans Retirement Specialist.
