MissionSquare Retirement Defined Contribution Plans Support

Contact Participant Services for administrative information such as deferral elections, investment elections, updating beneficiaries and requesting rollovers or distributions.

Email: Log in to Account Access to send a secure message.

• Participant Services: VRS-DC-PLAN1 (877-327-5261), select option 1
• TDD: 800-669-7471
• Hours: Monday-Friday, 8:30 a.m.-9:00 p.m.
  
  777 N. Capitol Street NE, Suite 600
  Washington, DC 20002

MissionSquare Retirement Local Office in Richmond:

• Hours: Monday - Friday | 8:30 a.m. - 5:00 p.m. ET
  Walk-ins and scheduled appointments are available between 8:30 a.m. and 5:00 p.m. (To meet with a representative during the 12:00 p.m. to 1:00 p.m. lunch hour, please schedule an appointment.)
  
  Virginia Service Center
  Riverfront Plaza
  951 E. Byrd Street, Suite 530
  Richmond, VA 23219