Commonwealth of Virginia 457 Deferred Compensation Plan: Retirement Solutions Made Simple

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Security Center

VRS takes seriously the safeguarding of participants’ accounts and continuously applies security enhancements. Our goal is to provide you with account integrity and flexible access, while ensuring that the money withdrawn is made available to you as you intend. We are continuously evaluating our fraud-prevention processes to ensure your assets are properly safeguarded at all times.

Below are some tips to help you identify, prevent and report potential fraud.

Online Safety Tips

Anyone can be a victim of an online scam. Follow these basic tips to protect yourself online:

  • Phishing scams. Emails that look like correspondence from a company or organization you know may seem legitimate, but be aware if something looks off. VRS will never ask you to provide personal information via email, including your date of birth, Social Security number or account number.
  • Online ads. Ads and pop-up messages that are not from your antivirus or antispyware software saying your computer is infected may be malware in disguise. Clicking on them could compromise your system and personal information.
  • Public computers. Public computers are good for public information, such as checking the weather or catching up on the news, but using them to access password-protected information is a security risk. Use them wisely and sparingly and avoid sharing devices when it comes to personally identifiable information.
  • Public Wi-Fi. Similar to public computers, public Wi-Fi is inherently insecure. Wi-Fi accessibility in stores, libraries, restaurants, commuter trains and airports can pose a danger if you log into password-protected sites or purchase items online while connected to it. Refrain from the convenience and wait until you are on a secure, private network to access your accounts.
  • Online Account Access and Transactions. Be cognizant of where and when you access your VRS account(s) and make transactions. Avoid online transactions from a device that isn’t yours or on a public computer or Wi-Fi network. It’s best to wait until you are on your own device on a private, secure network to ensure your security.

Fraud Prevention Tips

There are steps you can take to better secure your information and avoid common fraud pitfalls.

  • Update your contact and bank account information promptly with VRS. Whenever there is a change to your address, phone number, email or bank account information, update your VRS account(s) immediately to reflect the change. This will ensure all communication, like your statement email, arrives only to you.
  • Create strong and unique passwords for your VRS account(s). Refrain from using passwords that are simple or can be easily guessed. Use a strong passphrase over a stand-alone password. Passphrases should feature a combination of upper- and lowercase characters, symbols and numbers. Consider starting with a song lyric or line from a favorite movie, and build from there. Substitute a few letters for characters, numbers or symbols. Regularly change your password to further your protection.
  • Check your VRS account(s) frequently. Regularly log-in and ensure your account(s) reflect your recent transactions. Promptly review all mail, email and other communication and report any discrepancies immediately to VRS.
  • Do not click on suspicious links. Clicking on links sent via email from an unknown address could compromise your computer and personal information. If you are uncertain of the sender’s identity, err on the side of caution and do not click the link.  
  • Do not download unrequested attachments from emails. Downloading attachments sent via email from an unknown address could compromise your computer and personal information. VRS will never send an attachment containing “macros.” If you are told an attachment contains macros, do not open it.
  • Employ antivirus and antispyware software. Use software from a reputable source, update it regularly and renew it when it expires. 
  • Regularly perform scans on your computer using your antivirus and antispyware software. Regularly running complete, in-depth scans of your computer can help detect and prevent any compromising activity.

Reporting Security Incidents

If you are a victim of identity theft or your personally identifiable information has been illegally obtained in any way, contact ICMA-RC Investor Services immediately. 

Call Toll-Free: 1-VRS-DC-PLAN1 (1-877-327-5261), select option 1
TDD: 1-800-669-7471
Hours: Monday-Friday, 8:30 a.m.-9:00 p.m.

Account Access
Defined Contribution Log-in:

      VRS takes seriously the safeguarding of participants’ accounts and continuously applies security enhancements. Our goal is to provide you with account integrity and flexible access, while ensuring that the money withdrawn is made available to you as you intend. We are continuously evaluating our fraud-prevention processes to ensure your assets are properly safeguarded at all times.

      Below are some tips to help you identify, prevent and report potential fraud.

      Online Safety Tips

      Anyone can be a victim of an online scam. Follow these basic tips to protect yourself online:

      • Phishing scams. Emails that look like correspondence from a company or organization you know may seem legitimate, but be aware if something looks off. VRS will never ask you to provide personal information via email, including your date of birth, Social Security number or account number.
      • Online ads. Ads and pop-up messages that are not from your antivirus or antispyware software saying your computer is infected may be malware in disguise. Clicking on them could compromise your system and personal information.
      • Public computers. Public computers are good for public information, such as checking the weather or catching up on the news, but using them to access password-protected information is a security risk. Use them wisely and sparingly and avoid sharing devices when it comes to personally identifiable information.
      • Public Wi-Fi. Similar to public computers, public Wi-Fi is inherently insecure. Wi-Fi accessibility in stores, libraries, restaurants, commuter trains and airports can pose a danger if you log into password-protected sites or purchase items online while connected to it. Refrain from the convenience and wait until you are on a secure, private network to access your accounts.
      • Online Account Access and Transactions. Be cognizant of where and when you access your VRS account(s) and make transactions. Avoid online transactions from a device that isn’t yours or on a public computer or Wi-Fi network. It’s best to wait until you are on your own device on a private, secure network to ensure your security.

      Fraud Prevention Tips

      There are steps you can take to better secure your information and avoid common fraud pitfalls.

      • Update your contact and bank account information promptly with VRS. Whenever there is a change to your address, phone number, email or bank account information, update your VRS account(s) immediately to reflect the change. This will ensure all communication, like your statement email, arrives only to you.
      • Create strong and unique passwords for your VRS account(s). Refrain from using passwords that are simple or can be easily guessed. Use a strong passphrase over a stand-alone password. Passphrases should feature a combination of upper- and lowercase characters, symbols and numbers. Consider starting with a song lyric or line from a favorite movie, and build from there. Substitute a few letters for characters, numbers or symbols. Regularly change your password to further your protection.
      • Check your VRS account(s) frequently. Regularly log-in and ensure your account(s) reflect your recent transactions. Promptly review all mail, email and other communication and report any discrepancies immediately to VRS.
      • Do not click on suspicious links. Clicking on links sent via email from an unknown address could compromise your computer and personal information. If you are uncertain of the sender’s identity, err on the side of caution and do not click the link.  
      • Do not download unrequested attachments from emails. Downloading attachments sent via email from an unknown address could compromise your computer and personal information. VRS will never send an attachment containing “macros.” If you are told an attachment contains macros, do not open it.
      • Employ antivirus and antispyware software. Use software from a reputable source, update it regularly and renew it when it expires. 
      • Regularly perform scans on your computer using your antivirus and antispyware software. Regularly running complete, in-depth scans of your computer can help detect and prevent any compromising activity.

      Reporting Security Incidents

      If you are a victim of identity theft or your personally identifiable information has been illegally obtained in any way, contact ICMA-RC Investor Services immediately. 

      Call Toll-Free: 1-VRS-DC-PLAN1 (1-877-327-5261), select option 1
      TDD: 1-800-669-7471
      Hours: Monday-Friday, 8:30 a.m.-9:00 p.m.