Log into Account Access to send a secure message.

Call toll-free: VRS-DC-PLAN1 (877-327-5261)

• Press 1 to speak with a Participant Services Representative, weekdays 8:30 a.m. - 9:00 p.m.
• Press 2 to speak with a Defined Contribution Plans Retirement Specialist or reach the Virginia Service Center, weekdays 8:30 a.m. - 5:00 p.m.
• Press 3 to speak with a member of the Employer Defined Contribution Plan Support team, weekdays 8:30 a.m. - 5:00 p.m.

TDD: 800-669-7471

Stop by the Virginia Service Center:
Riverfront Plaza
951 E. Byrd Street, Suite 530
Richmond, VA 23219
Monday - Friday | 8:30 a.m. - 5:00 p.m. ET
Appointments required between noon and 1:00 p.m.